Shipping policy
Shipping Policy – Kelmovo
At Kelmovo, we are committed to providing a smooth and reliable shopping experience for our customers worldwide. This Shipping Policy explains our order processing times, shipping methods, and delivery information.
Order Processing Time
All orders are carefully inspected and prepared before shipment.
-
Order processing time: 1–3 business days
-
Orders are processed Monday through Friday, excluding weekends and holidays.
-
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Time
Delivery times may vary depending on your location and shipping method.
Estimated delivery times:
-
United States: 5 – 14 business days
-
United Kingdom & Europe: 5 –14 business days
-
Other international locations: 10–25 business days
Please note that delivery times may be affected by customs clearance, local carrier delays, holidays, or other circumstances outside of Kelmovo’s control.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number by email.
You can track your order through our Track Order page using your tracking number.
Shipping Address
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided, please contact us immediately. We will do our best to assist, but we cannot guarantee changes after an order has been processed.
Customs & Import Fees
International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations.
Any customs fees are the responsibility of the customer.
Contact Us : contact@kelmovo.com
If you have any questions about your shipment, please contact our customer support team. We are happy to assist you.
Thank you for choosing Kelmovo.